Service

Helpline

Dedicated omnichannel support for players.

You promote PlayerCare’s helpline service. We do the rest.

Service

Check-Ins

Proactive omnichannel follow-ups with at-risk players.

You send to PlayerCare your at-risk players. We’ll check-in to assist with player safety.

Service

Case Escalations

Risk-reduction and safety-focused outcomes for players in crisis.

You escalate to PlayerCare your most difficult cases. We’ll handle with care and report back.

Service

Process Reviews

Independent audit of existing responsible gaming protocols.

PlayerCare periodically reviews your response processes to ensure best practice.

Service

Bespoke Reports

Regulatory-ready reports for specific issues.

You send PlayerCare your specific issue. We’ll provide a bespoke and comprehensive report.