Check-Ins

Proactive omnichannel follow-ups with at-risk players.

You send to PlayerCare your at-risk players. We’ll check-in to assist with player safety.
Channels available include phone, email, social
Trained responsible gaming specialists
Immediate player safety focus and risk assessment
Documented case tracking through online portal
Direct coordination with operator teams if needed

Complete Reporting Portal

Reporting portal preview
Benefits

What We Provide

Our commitment to responsible gambling ensures a balanced experience where fun is protected by care and player support.
Risk Reduction
Time-Critical Handling
Omnichannel Support
Specialist Expertise
Independent
Human Engagement
Credibility
Real-Time Updates
Player Trust
Detailed Analysis
Commercial Balance
Actionable Insights
Audit Records
Multi-Brand Support

Contact us today to find out how PlayerCare Solutions can help you

Contact Us
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PlayerCare provides high-speed, reactive responsible gaming interventions designed specifically for high-risk moments in the gaming journey. By delivering time-sensitive services exactly when they are needed most, PlayerCare lowers player risk that protects both the player and the operator.

Our Services
Services Helpline Check-Ins Case Escalations Process Reviews Bespoke Reports
Company
About Us FAQs Contact Us
Contact
☏ +353 1 901 5257
☏ +1 901-213-7795
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‍Registered Office: PlayerCare Solutions Limited, 15 Oxford Lane, Ranelagh, Dublin, D06 W5K2, Ireland. Company Registration: xxxx. VAT Registration: xxxx.